Deploying AI agents in Europe means navigating GDPR requirements. AI agents process personal data — messages, names, emails — which triggers obligations under EU data protection law.
Transparency is fundamental. Users must know they're interacting with AI, what data is collected, and how it's processed. Your privacy policy should describe the AI agent and backend provider.
Data minimization matters. Collect only necessary information. Avoid storing conversations longer than needed. Sensitive data requires additional safeguards and potentially a DPIA.
Verify your AI backend provider's data processing agreements and ensure appropriate data residency. AILoft's infrastructure is GDPR-compliant with encryption and comprehensive DPAs.
Practical steps: Display AI disclosure before chat. Implement data deletion mechanisms. Keep your ROPA updated. Conduct regular audits. Consult a data protection professional when in doubt.